About Zebra DNA Cloud

Zebra DNA Cloud 5.3

What's new in Zebra DNA Cloud 5.3

Overview

Zebra DNA Cloud (ZDNA) is an administrative solution for managing and configuring Zebra devices and apps. Like a cloud-based version of Zebra StageNow, ZDNA also performs licensing and other administrative tasks, and will eventually do much more. Also like StageNow, ZDNA leverages the power of Zebra's Mobility Extensions (MX), is controlled through a simple, intuitive UI, and can stand alone or work with a company's existing Enterprise Mobility Management (EMM) system.

image The ZDNA dashboard provides a high-level system overview, including device and battery status, license allocation
and available Android updates, refreshing every 24 hours. Click image to enlarge; ESC to exit.

New in ZDNA 5.3

April 2025 Update

Applies to ZDNA 5.3.1

• Adds support for EM45, KC50, PS30 and WT6400 devices running Android 13 (See LifeGuard update requirements, below)
• Includes Wireless Insights 1.1, which delivers the following new features and enhancements:

  • Enhanced search functionality on Dashboard and Group Details pages
  • Sends email alerts based on predefined thresholds for Wi-Fi and cellular events
  • Enhances event-line graphing, including:
    • The ability to expand the event bar at a graph’s bottom
    • Simplifies event bar movement for alignment with event locations
    • New Y-axis more easily visualizes packet loss
  • Default line-graph duration extended to one hour
  • Supplementary events can now be toggled on the Wi-Fi device details page
  • For cellular events, the timeline IRAT* X-axis order has been updated to IWLAN > NR_SA > LTE > 3G
  • Adds “Roam retry started” and “Roam retry completed” events to the Wi-Fi device details page
  • Supports intents for configuring Analysis start/stop and setting Group Name
  • Supports managed configurations for configuring My Services settings

* Inter-radio access technology (IRAT) functions include switching between Wi-Fi and cellular radios to maintain an active connection.

Also new in 5.3

  • Introduces DNA Cloud client for devices running Android 14†
  • Adds the ability to export My Devices data: image Click image to enlarge; ESC to exit.
  • Adds support for TC58e devices running Android 13
  • Time limit added for RxLogger jobs working on unresponsive devices
  • Supports OEMConfig 13.5.2.2

† Changes are required to current App Setup Profiles. See Known Issues, below.

Also see How to upgrade Zebra devices to Android 14.

For devices running Android 11, minimum LifeGuard software updates required:

Device Platform (models) Required Update
6375 (ET40, ET45) 11-13-14.00-RG-U00 (or later)
6375 (TC15) 11-14-13.00-RG-U00 (or later)
6490 (TC53, TC58) 11-12-31.00-RG-U00 (or later)
6490 (TC73, TC78) 11-21-27.00-RG-U00 (or later)
SDM660 (all; see device list) 11-26-05.00-RG-U00 (or later)
4100 (WS50) 11-19-19.00-RN-U00 (or later)

For devices running Android 13, minimum LifeGuard software updates required:

Device Platform (models) Required Update
4490 (MC9400) 13-10-03.00-TG-U00 (or later)
4490 (PS30, TC58e, WT6400) NEW! 13-26-13.00-TG-U00 (or later)
5430 (EM45, KC50) NEW! 13-39-18.00-TG-U00 (or later)
5430 (TC22, TC27) 13-14-21.00-TG-U00 (or later)
6375 (ET40, ET45, TC15) 13-21-05.00-TG-U00 (or later)
6490 (TC53, TC58, TC73, TC78) 13-14-21.00-TG-U00 (or later)
SDM660 (all; see device list) 13-18-19.00-TG-U00 (or later)

For devices running Android 14, minimum LifeGuard software updates required:

Device Platform (models) Required Update
5430 (TC22, TC27) 14-20-14.00-UG-U00 (or later)
6375 (ET40, ET45, TC15) 14-09-18.00-UG-U00 (or later)
6490 (TC53, TC58, TC73, TC78) 14-20-14.00-UG-U00 (or later)
SDM660 (all; see device list) 14-23-05.00-UG-U00 (or later)

See all devices supported by Zebra DNA Cloud
See all Zebra devices by platform

RESOLVED ISSUES

  • The Licensing page now displays the correct license count for all activation IDs when licenses expire.
  • Text fields in the App Details page are now displayed properly when clicking the Add App button in the Create App setup page.
  • Some Zebra devices running Android 13 falsely report failure as seen in a message similar to the image below. This issue has been resolved, but staging without appearance of the error requires enrollment using a barcode generated with ZDNA 3.11 (or later). Existing Profiles made with ZDNA versions prior to 3.11 can be opened using the "Edit" feature of ZDNA 3.11 (or later) and used to generate the new barcode.
    image Click image to enlarge; ESC to exit.

KNOWN ISSUES

  • NEW: App Setup Profiles created with DNA Cloud 5.2 (or older) must be modified for devices running Android 14:
    • Use the "Edit" function in DNA Cloud 5.3 (or later) to open the existing Profile(s).
    • Redeploy the Profile(s) to Android 14 devices.
      Profiles newly created with ZDNA 5.3 are unaffected.
  • NEW: Status of a deployment shows as "In-Progress" despite one or more devices in "Issue" state.
  • The “Lock Screen Visibility” feature of OEMConfig 13.3.0.5 (and later) is NOT supported. If enabled on the device, the lock screen appears blank on the ZDNA console during Remote Support sessions.
  • Devices enrolled in ZDNA 4.2 using a barcode created with a prior ZDNA version do not enroll correctly, and appear with a icon.
    To resolve this issue:
    • Create a new Profile with ZDNA 4.2 (or later) and re-enroll with the generated barcode.
      ~OR~
    • In ZDNA 4.2 (or later), open the original Profile using the "Edit" feature and save the barcode. Re-enroll device(s) using the newly generated barcode.
  • The “Enterprise” Wi-Fi Security Mode is not supported on devices running Android 13.
  • When first booting (or rebooting from either a cold boot or hard reset), all Zebra devices running Android 13 (or later) must be unlocked (using PIN, password or pattern) before the DNA Cloud client app can launch. Also applies to 6490- and 6375-platform devices running Android 11.
  • When creating a managed configuration for Enterprise Keyboard, remapping a programmable key requires two backslash ("\") characters (rather than one, as documented).
  • On SDM660-platform devices running Android 11, DNA Cloud does NOT support these device-OS update packages:
    • HE_FULL_UPDATE_11-13-13.00-RG-U26-STD-HEL-04.zip
    • HE_FULL_UPDATE_11-13-13.00-RG-U00-STD-HEL-04.zip
    • HE_FULL_UPDATE_11-13-13.00-RG-U12-STD-HEL-04.zip
  • Regarding devices with the BSPs listed below:
    • 6490-platform: AT_FULL_UPDATE_11-17-16.00-RG-U00-STD-ATH-04.zip
    • 6490-platform: AT_FULL_UPDATE_11-19-15.00-RG-U00-STD-ATH-04.zip
    • SDM660-platform: HE_FULL_UPDATE_11-31-27.00-RG-U00-STD-HEL-04.zip
      For full ZDNA functionality on such devices:
    • If already enrolled, generate a new barcode using ZDNA 3.11 or later, re-enroll and update to the latest BSP.
    • If not already enrolled, generate a new barcode using ZDNA 3.11 or later and update to the latest BSP.

See all Zebra devices by platform

ADVISORY: Apps installed using ZDNA or a company’s own EMM system must be managed using ZDNA or that EMM system. Attempting to subsequently manage such apps with Google Play could result in violations of the Google Play Terms of Service.

Version History

Added in ZDNA 5.2

  • Introduces device location† capabilities:
    • “Locate Device” is invoked from the Action menu of the My Devices page: image Click image to enlarge; ESC to exit.
    • Displays an individual device's location on a Google Map
    • Each mapped device opens in a new tab; one device per map
  • Adds support for OEMConfig 13.5.1.4
  • Adds the following app versions to the Zebra Collection:
    • Enterprise Keyboard 5.1
    • Enterprise Home Screen 7.2.17
  • A new Server Capacities table shows maximums for managed devices and database objects

† A license is required for this feature.

Added in ZDNA 5.1

  • Introduces Zebra Storage, an alternative to Google Drive for app deployment ‡
  • Adds "Presence" column with filtering on Android Updates page† image Click image to enlarge; ESC to exit.
  • Adds "Last Connected" column on Android Updates page image Click image to enlarge; ESC to exit.
  • UI Enhancements in My Apps > New Setup and Licensing page
  • Includes enhancements to the Remote Rxlogger diagnostics utility, including:
    • Adds “Total Device Count” on the Target Devices page
    • Adds the ability to "Delete Jobs" in bulk from a Remote RxLogger job listing
    • Adds “Status Details” column on Job Details page
    • Adds “Created” date on Job Details page
  • The Long Term Storage (LTS) module is no longer available in Remote RxLogger

† Presence information requires an update to network settings. Presence on devices managed by third-party EMM systems require Zebra Common Transport Layer 2.1 or later

‡ Organizations using cybersecurity solutions such as Zscaler might encounter errors when uploading some .apk files to Zebra Storage. More info.

NOTICE: Device upgrades to Android 14 and all "Update to Latest" actions are blocked until development of a DNA Cloud client for Android 14 is completed.

image The "Upgrade to Latest" feature is blocked until the release of a DNA Cloud client app for Android 14.
Click image to enlarge; ESC to exit.

image The "Upgrade to Latest" feature is blocked until the release of a DNA Cloud client app for Android 14.
Click image to enlarge; ESC to exit.

Added in ZDNA 5.0

NOTICE: While a DNA Cloud client for Android 14 is under development, device upgrades to Android 14 are currently blocked, including all "Update to Latest" actions.

image The "Upgrade to Latest" feature is blocked until the release of a DNA Cloud client app for Android 14.
Click image to enlarge; ESC to exit.

  • DNA Cloud now displays presence information† on My Devices page for all ZDNA-managed devices as well as GMS devices enrolled in third-party EMM systems.‡
    See important Presence Usage Notes.
  • Adds/upgrades the following Zebra Collection apps:
    • Identity Guardian 1.6.1
    • Wireless Insights 1.1 diagnostics utility
  • Adds Wireless Insights usage guide to Support Tools section
  • Now Displays DNA Cloud server maintenance downtime information
  • Enhances pagination performance on the following pages:
    • DNA Cloud Users
    • Device Users
    • My Apps > My Collection
    • Android Updates > Deployment and Automation
  • Support added for OEMConfig 13.5.0.1

† Presence information requires an update to network settings.
‡ Devices managed by third-party EMM systems require Zebra Common Transport Layer 2.1 or later. Available from Google Play

Added in ZDNA 4.4

  • Introduces Support Tools section, initially including:
    • Remote Rxlogger: Enables device log capture from the ZDNA console; saves logs to customer-provided FTP server
  • Adds Remote RxLogger Usage Guide
  • Now displays a CLS ID column on the Licensing page: image Click image to enlarge; ESC to exit.

Added in ZDNA 4.3

  • Supports Device Settings Profile import and export
  • Device Settings features now accessible without a DNA Cloud license:
    • Users with "Edit" permission can import and export Profiles.
    • Users with "View Only" permission can export Profiles only; ("Import" feature requires license).
    • Create, view and edit settings Profiles, as determined by their assigned role: image "Apply Setting" feature requires a DNA Cloud license. Click image to enlarge; ESC to exit.
  • App Setup now supports bulk selection† of Reapply and Remove functions
  • Adds Serial Number filtering on Device Settings and App Setup Profile details pages
  • Premium features now unlock dynamically in the ZDNA console upon license activation
  • Adds Enterprise Browser 5.0.0.13 (SAP version) to the Zebra Collection
  • Pagination has been improved on:
    • The App Setup page in the My Apps section
    • Allocate Licenses page when allocating by Device Serial Number
  • Adds support for MC9400 devices running Android 13 (see table and notes, below)
  • Delivers faster page-load times on App Setup page when applying devices to a Profile

† Bulk actions are limited to 100 elements (e.g. devices, Profiles, etc.) unless otherwise noted.

Added in ZDNA 4.2

  • Adds the following apps to the Zebra Collection:
    • Enterprise Browser 4.0.0.6 (SAP version)
    • Identity Guardian 1.5.0.1146
  • Supports OEMConfig 13.3.2.9 (see Known Issues)
  • Supports bulk selection for Reapply and Remove functions on the Device Settings page:
    • Devices can now be selected in bulk† for performing Reapply and Remove functions.
    • Users assigned “View Only” permission see Reapply and Remove buttons as “grayed out.”
  • Blocks user-assigned Admins from being removed on the Users page:
    • Users assigned the role of Admin cannot be removed; the “Remove” button appears grayed out.
    • If a user’s role is changed to a role other than Admin, the “Remove” button becomes active, indicating the user can be removed.
  • Adds numerous UI enhancements throughout the ZDNA console:
    • Disabled (inactive) buttons now appear “grayed out.”
    • Outline of Show/Hide Column icon, and Discard, Save, Apply Later and Previous buttons is improved.
  • UI and performance enhancements:
    • Improved pagination functionality on My Devices and Device Settings pages
    • Faster page-load times on Device Settings page when applying devices to a Profile
    • Optimized license allocation process; now occurs in the background
  • Device enrollment in ZDNA 4.2 requires a new or updated barcode. See Known Issues.

† Bulk actions are now limited to 100 elements (e.g. devices, Profiles, etc.) unless otherwise noted.

Added in ZDNA 4.1

  • Supports OEMConfig 13.3.0.5 (see Known Issues)
  • Adds to Zebra Collection:
    • Device Central 4.2.0.1
    • Enterprise Browser 3.7.3.0
    • Enterprise Home Screen 7.0.3
    • Enterprise Keyboard 5.0.0.1
  • Displays the following Profile metadata on Device Settings, App Setup and Profile Detail pages:
    • Date on which a Profile was created, and if applicable, when the Profile was last edited and/or applied
    • User name of person who created the Profile, and if applicable, who last edited and/or applied it
  • New Profile metadata columns on Device Settings and App Setup pages can be shown or hidden.

Added in ZDNA 4.0

  • Now supports User Roles, with customizable access to specific DNA Cloud features. Learn More.
  • User Roles in ZDNA 4.0:
    • Admin (formerly Tenant Owner)*
    • Manager (formerly Administrative User)
  • Adds help sections to each ZDNA console page
  • Adds friendly messages for remote-support error scenarios

* The Admin (formerly the Tenant Owner) has privileges above all others. This user is referred to in documentation as the "Super Admin" to differentiate it from users assigned the Admin Role. Such users are referred to simply as "Admins" in TechDocs.

Added in ZDNA 3.16

Applies to version 3.16.1

  • Managed configurations now accept an optional Group Name for tagging during EMM enrollment. Learn more.
  • Workstation Connect 3.1 added to the Zebra Collection

Added in ZDNA 3.16

Added in ZDNA 3.14

Added in ZDNA 3.13

  • No new features in this release
  • Bug fixes and resolved issues:
    • On the User Management page, the Remove button is no longer “greyed out” when more than one user is selected.
    • In the input field for XML Pass-through, focus no longer exceeds the border for input greater than 110 characters.
    • Under My Apps -> My Collection, all fields now appear when using the “Add Apps” button.
    • On the My Devices page, search results now persist after leaving and returning to the page.
    • The IMEI number now displays on the My Devices page when WWAN devices are enrolled for the first time.
      In EKB Design Studio:
    • The Edit Profile Name icon no longer moves when changing name length.
    • EKD Profiles can now be duplicated within the tool.
    • The scanner-tab image no longer appears blurry after deployment to devices.

Added in ZDNA 3.12

  • Added “IP Address” and “Last Connected” columns in My Devices page
  • Enhanced "Selected Device Group" section in Device Settings and App-setup Profile detail pages
  • Zebra Workstation Connect 3.0.49 added to the Zebra Collection

Added in ZDNA 3.11

  • Adds sorting functionality in App Setup, Device Settings and New Device Setup pages
  • Enables “Enroll” button for devices exceeding 15 minutes for LifeGuard enrollment
  • Adds to the Zebra Collection:
    • Device Central 4.1.0.3
    • Device Diagnostic Tool 3.1.0.2
    • Enterprise Browser 3.7.1.7
    • Enterprise Keyboard 4.2.1.1
    • Identity Guardian 1.2.0.1041
  • Licensing Enhancements:
    • Added friendly messages for licensing error scenarios
    • Added license expiration information in Licensing page
    • License page now refreshes automatically when licenses are allocated

Added in ZDNA 3.10

New Features:

Resolved Issues:

  • EHS managed configurations previously applied are now preserved when upgrading to a newer EHS version.
  • DNA Cloud console connection with Google Drive no longer improperly times out.

Added in ZDNA 3.9

  • Introduces Enterprise Keyboard Design Studio, the first in a series of Design Studio components for customizing Zebra apps from within DNA Cloud: image Click image to enlarge; ESC to exit.
  • Implements “company friendly” portal identification:
    • A new "Company ID" indicator in the user profile drop-down menu (see below) enables easy access to company info associated with a server, allowing quick reference when reporting issues to a support team.
    • The 8-digit alphanumeric ID is unique to each tenant and is mapped to the organization’s Company ID in the ZDNA database: image Click image to enlarge; ESC to exit.
  • The “Replace Battery” status indicator has been removed, addressing a reporting discrepancy between devices and the ZDNA portal.
  • Enterprise Home Screen 6.2.10 added to the Zebra Collection.

Added in ZDNA 3.8

  • With DNA Cloud 3.8.2, the Zebra Collection included Identity Guardian, Zebra's secure login solution for shared and personally assigned mobile computers in the enterprise.
  • ZDNA 3.8 added a New search function in My Devices page to quickly locate devices by device category. image Click image to enlarge; ESC to exit.

For devices running Android 11, minimum LifeGuard software updates required:

Device Platform (models) Required Update
6375 (ET40, ET45) 11-13-14.00-RG-U00 (or later)
6375 (TC15) 11-14-13.00-RG-U00 (or later)
6490 (TC53, TC58) 11-12-31.00-RG-U00 (or later)
6490 (TC73, TC78) 11-17-16.00-RG-U00 (or later)
SDM660 (all; see device list) 11-26-05.00-RG-U00 (or later)
WS50 11-19-19.00-RN-U00 (or later)

For devices running Android 13, minimum LifeGuard software updates required:

Device Platform (models) Required Update
5430 (TC22, TC27) 13-14-21.00-TG-U00 (or later)
6375 (ET40, ET45, TC15) 13-21-05.00-TG-U00 (or later)
6490 (TC53, TC58, TC73, TC78) 13-14-21.00-TG-U00 (or later)
SDM660 (all; see device list) 13-18-19.00-TG-U00 (or later)

See all devices supported by Zebra DNA Cloud
See all Zebra devices by platform

KNOWN ISSUES

  • On devices running Android 13:
    • ZDNA enrollment can require 5-10 min. to complete on device(s).
    • The “Enterprise” Wi-Fi Security Mode is not supported.
  • When first booting (or rebooting from either a cold boot or hard reset), all Zebra devices running Android 13 (or later) must be unlocked (using PIN, password or pattern) before the DNA Cloud client app can launch. Also applies to 6490- and 6375-platform devices running Android 11.
  • Configuring NFC settings sometimes displays an error despite being applied properly on the device.
  • When creating a managed configuration for Enterprise Keyboard, remapping a programmable key requires two backslash ("\") characters (rather than one, as documented).
  • Zebra ET40, ET45 and TC15 devices running Android 13: falsely report failure (as seen below) when using StageNow for ZDNA enrollment. Administrators are instructed to clear the failure message(s) and confirm enrollment in the ZDNA console. A LifeGuard update for this issue will be released by the OS team later this year. image Click image to enlarge; ESC to exit.
  • SDM660 devices running Android 11: DNA Cloud does NOT support the these device-OS update packages:
    • HE_FULL_UPDATE_11-13-13.00-RG-U26-STD-HEL-04.zip
    • HE_FULL_UPDATE_11-13-13.00-RG-U00-STD-HEL-04.zip
    • HE_FULL_UPDATE_11-13-13.00-RG-U12-STD-HEL-04.zip

ADVISORY: Apps installed using ZDNA or a company’s own EMM system must be managed using ZDNA or that EMM system. Attempting to subsequently manage such apps with Google Play could result in violations of the Google Play Terms of Service.

New in ZDNA 3.7

  • Changes to group and device names are now reflected across all deployed Profiles and connected areas
  • The Service Set Identifier (SSID) field supports additional special characters for Wi-Fi connection names.
    Now supports (- . % $ # & _ @) characters in addition to spaces and alpha-numerics.

Added in ZDNA 3.6

  • Now removes all device-related artifacts when device(s) are deleted from the ZDNA system console
  • Changes to group association(s) of a device are now reflected across all deployed Profiles and other connected areas
  • Enterprise Home Screen 6.0.20 added to the Zebra Collection

For devices running Android 11, minimum LifeGuard software updates required:

Device Platform (models) Required Update
6375 (ET40, ET45) 11-13-14.00-RG-U00 (or later)
6375 (TC15) 11-14-13.00-RG-U00 (or later)
6490 (TC53, TC58, TC73) 11-12-31.00-RG-U00 (or later)
SDM660 (all; see device list) 11-26-05.00-RG-U00 (or later)
WS50 11-19-19.00-RN-U00 (or later)

For devices running Android 13, minimum LifeGuard software updates required:

Device Platform (models) Required Update
SD5430 (TC22, TC27) 13-14-21.00-TG-U00 (or later)
6375 (ET40, ET45, TC15) 13-21-05.00-TG-U00 (or later)
6490 (TC53, TC58, TC73, TC78) 13-14-21.00-TG-U00 (or later)
SDM660 (all; see device list) 13-18-19.00-TG-U00 (or later)

Added in ZDNA 3.5

  • Displays default values in Managed Configuration data fields, where applicable
  • Adds an alert for devices that are not running the latest supported version of Android 11
  • Adds "Enabling" and "Not Enabled" icons to indicate LifeGuard status on devices: image image

ENROLLMENT ISSUE RESOLVED: Newly purchased and factory-reset devices no longer require an upgrade to facilitate ZDNA enrollment. However, barcodes made with ZDNA 3.4 (or earlier) do not contain this new functionality. Enrollment barcodes must be created (or re-created) with ZDNA 3.5 (or later) and undergo additional steps. Learn more.

For devices running Android 11, minimum LifeGuard software updates required:

Device Platform (models) Required Update
6375 (ET40, ET45) 11-13-14.00-RG-U00 (or later)
6375 (TC15) 11-14-13.00-RG-U00 (or later)
6490 (TC53, TC58, TC73) 11-12-31.00-RG-U00 (or later)
SDM660 (all) See device list. 11-26-05.00-RG-U00 (or later)
WS50 11-19-19.00-RN-U00 (or later)

For devices running Android 13, minimum LifeGuard software updates required:

Device Platform (models) Required Update
SD5430 (TC22, TC27) 13-14-21.00-TG-U00 (or later)
6375 (ET40, ET45) 13-21-05.00-TG-U00 (or later)
6375 (TC15) GR_FULL_UPDATE_13-21-05.00-TG-U00-STD-GRT-04.zip (or later)
6490 (TC53, TC58, TC73, TC78) 13-14-21.00-TG-U00 (or later)
SDM660 (all; see device list) 13-18-19.00-TG-U00 (or later)

Added in ZDNA 3.4

  • Enhanced User management page in ZDNA console: image Click image to enlarge; ESC to exit.
  • Supports XML and special characters (except `'~\) as input in Device Setting (Advanced) when applying a Profile intended for use with the “XML pass-through" feature of OEMConfig 11.9.1.6 (or later).
  • Security enhancements, issues resolved

ADVISORY: Apps installed using ZDNA or a company’s own EMM system must be managed using ZDNA or that EMM system. Attempting to subsequently manage such apps with Google Play could result in violations of the Google Play Terms of Service.

For devices running Android 11, minimum LifeGuard software updates required:

Device Platform (models) Required Update
6375 (ET40, ET45) 11-13-14.00-RG-U00 (or later)
6375 (TC15) 11-14-13.00-RG-U00 (or later)
6490 (TC53, TC58, TC73) 11-12-31.00-RG-U00 (or later)
SDM660 (all) See device list. 11-26-05.00-RG-U00 (or later)
WS50 11-19-19.00-RN-U00 (or later)

For devices running Android 13, minimum LifeGuard software updates required:

Device Platform (models) Required Update
SDM660 (all) See device list. 13-18-19.00-TG-U00 (or later)

Added in ZDNA 3.3

  • Adds support for SDM660-platform devices running Android 13*
  • ZDNA client updated to address Google Play security vulnerability
  • Enhanced device-target information on staging barcodes to better assist staging operators
  • Allows LifeGuard Updates to be enabled on devices if not enabled during third-party EMM enrollment:
    image Click image to enlarge; ESC to exit.

* A dedicated enrollment barcode is required for devices running Android 13 and later.

Please be advised that apps installed using ZDNA or a company’s own EMM system must be managed using ZDNA or that EMM system. Attempting to manage such apps with Google Play could result in violations of the Google Play Terms of Service.

For devices running Android 11, minimum LifeGuard software updates required:

Device Platform (models) Required Update
6375 (ET40, ET45) 11-13-14.00-RG-U00 (or later)
6375 (TC15) 11-14-13.00-RG-U00 (or later)
6490 (TC53, TC58, TC73) 11-12-31.00-RG-U00 (or later)
SDM660 (all) See device list. 11-26-05.00-RG-U00 (or later)
WS50 11-19-19.00-RN-U00 (or later)

For devices running Android 13, minimum LifeGuard software updates required:

Device Platform (models) Required Update
SDM660 (all) See device list. 13-18-19.00-TG-U00 (or later)

Added in ZDNA 3.2

  • A new "Enroll" function allows LifeGuard enrollment for automatic updates if enrollment failed earler: image Click image to enlarge; ESC to exit.
  • ZDNA administrators can now show/hide columns in most device-listing screens: image Click image to enlarge; ESC to exit.
  • Zebra Collection now includes:
    • Device Central client app
    • Updated logos for all Zebra apps
  • The "Search Managed Configurations" field now works with backspace and delete keys


Management of a mixed-owner device population requires the following LifeGuard updates:

Device Platform Required Update
6375 (ET40, ET45) GO_FULL_UPDATE_11-23-29.00-RG-U00-STD-GSE-04.zip (or later)
6375 (TC15) GR_FULL_UPDATE_11-23-23.00-RG-U00-STD-GRT-04.zip (or later)
6490 (TC53, TC58) AT_FULL_UPDATE_11-21-27.00-RG-U03-STD-ATH-04.zip (or later)
SDM660 (see device list) HE_FULL_UPDATE_11-35-05.00-RG-U00-STD-HEL-04.zip (or later)

See all devices supported by Zebra DNA Cloud
See all Zebra devices by platform

Added in ZDNA 3.1

  • Zebra Collection now includes latest versions of:
    • Enterprise Browser (3.4)
    • Enterprise Home Screen (6.0)†
    • Enterprise Keyboard (4.2)
  • Automatically replaces package names of older Zebra apps with the new version, when applicable for Zebra app installation*
  • Now supports device populations with mixed device ownership (in organizations where the DNA Cloud client is NOT the only DO). Learn more.
  • Adds search functionality for

* Previously, it was necessary to manually uninstall older versions of Zebra apps if the newer version came with a new package name. DNA Cloud now performs such operations automatically.

† This version does NOT support devices running Android 13.

Management of a mixed-owner device population requires the following LifeGuard updates:

Device Platform Required Update
6375 (ET40, ET45) GO_FULL_UPDATE_11-23-29.00-RG-U00-STD-GSE-04.zip (or later)
6375 (TC15) GR_FULL_UPDATE_11-23-23.00-RG-U00-STD-GRT-04.zip (or later)
6490 (TC53, TC58) AT_FULL_UPDATE_11-21-27.00-RG-U03-STD-ATH-04.zip (or later)
SDM660 (see device list) HE_FULL_UPDATE_11-35-05.00-RG-U00-STD-HEL-04.zip (or later)

Added in ZDNA 3.0

  • New Zero Touch Wizard configures new and newly reset devices for LAN/WAN internet access with minimal user interaction: image
  • Now generates 1D barcodes for device enrollment in DNA Cloud and/or third-party EMMs
  • Device Diagnostics Tool (DDT) v2.8 has been added to the Zebra Collection
  • Wi-Fi adds the following configurable parameters:
    • RF Band Selection †
    • MAC Address Randomization
    • Enterprise in Wi-Fi Security Mode
    • Encryption Passphrase
  • Devices removed from a Profile can now be associated with a new or different Profile

† Supported on devices with MX 11.4 (and later) only with the May 2023 LifeGuard update. Devices with MX 11.3 and earlier support selection of 2.4GHz and 5.0GHz bands only. Devices with MX version 11.6 (and later) support only 6.0GHz band or combinations such as "2.4GHz and 5.0GHz" bands.

DNA Cloud 3.0 requires the following platform-specific LifeGuard updates:

Device Model Required Update
ET40, ET45 11-13-14.00-RG-U00 (or later)
TC15 11-14-13.00-RG-U00 (or later)
TC53, TC58 11-12-31.00-RG-U00 (or later)
WS50 11-19-19.00-RN-U00 (or later)
All SDM660-platform devices running Android 11 11-26-05.00-RG-U00 (or later)

Added in ZDNA 2.9

  • EHS 5.0 and ZWC 1.7 have been added to the Zebra Collection.
  • Accepts JSON characters in managed configuration text fields for Zebra and third-party apps.
  • Additional UI enhancements include:
    • Added “Security Patch Date” and “MX Version” sections in Device Details > Device Info:
      image Click image to enlarge; ESC to exit.
    • “Android Version” replaced with “Security Patch Date” on Android Updates Dashboard card: image Click image to enlarge; ESC to exit.
    • "OS Build ID" column added; "Release Notes" and "Update Status" columns have been merged
    • "Security Patch Date" column added and Action icons replace hyperlinked text: image Click image to enlarge; ESC to exit.

DNA Cloud 2.9 requires the following platform-specific LifeGuard updates:

Device Model Required Update
ET40, ET45 11-13-14.00-RG-U00 (or later)
TC15 11-14-13.00-RG-U00 (or later)
TC53, TC58 11-12-31.00-RG-U00 (or later)
WS50 11-19-19.00-RN-U00 (or later)
All SDM660-platform devices running Android 11 11-26-05.00-RG-U00 (or later)

Added in ZDNA 2.7

  • Now configures APN and Roaming state as part of New Device Setup.

  • Supports Unicode characters in admin username fields for language localization.

  • Remote Support now allows administrators to view and control primary and secondary screens on devices* using Zebra Workstation Connect.

  • UI enhancements: My Services is now a separate option in the User Profile drop-down menu.

  • When adding devices to a Group, a new license check feature verifies that target devices are licensed before applying a non-Zebra app- and/or device-settings Profile(s) associated with that Group.

  • DNA Cloud 2.7 requires the following LifeGuard updates for the devices shown below.

Device Model Required Update
ET40, ET45 11-13-14.00-RG-U00 (or later)
TC15 11-14-13.00-RG-U00 (or later)
TC53, TC58 11-12-31.00-RG-U00 (or later)
WS50 11-19-19.00-RN-U00 (or later)
All SDM660-platform devices running Android 11 11-26-05.00-RG-U00 (or later)

* Dual-screen viewing/control NOT supported on ET40/ET45 devices.

Please note that network setup instructions have recently changed to simplify initial configuration (no changes are required for existing setups).

Added in ZDNA 2.6

  • Introduced pre-built wizards for creating third-party EMM device enrollment barcodes
    Supported EMMs:
    • 42Gears SureMDM
    • Microsoft Intune
    • MobileIron Go
    • SOTI MobiControl
    • VMWare Intelligent Hub (formerly Airwatch)
  • Also accepts custom EMM settings to create enrollment barcodes for any EMM system
  • EMM enrollment Profiles can be saved and applied later or edited as needed
  • A new “Setup Category” column differentiates between ZDNA and third-party EMM Profiles, with filtering

Network setup instructions have changed to simplify initial configuration. No action is required for existing setups.

Added in ZDNA 2.5

  • DNA Cloud Dashboard high-level system overview now displays:

    • Device Battery Health (status updated every 24 hours)
    • New Android updates (status updated every 24 hours)
    • Add-a-Device function
    • Banner summarizing what’s new in the current release plus links to full details: image

  • My Devices section:

    • Delete Device functionality adds an option to reset device(s) to factory-fresh state*
      image

    * Factory Reset option requires DNA Cloud 2.5 (or later) on the device for proper operation.

Added in ZDNA 2.4

  • My Apps section:
    • Zebra App Collection now supports multiple app versions
      (for apps that are available in multiple versions; initially includes Enterprise Home Screen only)
    • Administrators can now upload files through the ZDNA console to the connected Google Drive
    • My Collection list now indicates which apps are configured using a Google Drive connection other than the one configured by the Tenant Owner
  • Device Settings Wizard:
    • Date and Time configuration section now supports “Custom Time Zone” and “Custom Locale” parameters
  • Advanced Device Settings Wizard:
    • Immediately prior to applying a device settings Profile, the system now indicates which devices contain ZDNA components older than the current version
    • A banner and icons (as seen below) alert administrators when one or more target devices contain out-of-date client software: image Click image to enlarge; ESC to exit.
  • UI Changes, Enhancements:
    • Changed transition animations throughout the ZDNA system
    • Enhanced “More...” menus (three vertical dots) on My Devices page are now larger and more visible (as seen below) image Click image to enlarge; ESC to exit.

Added in ZDNA 2.3

Added in ZDNA 2.2

  • Multiple app versions now supported for third-party App Collection
  • When working with Android Updates, the Customized Update step now displays applicable updates and newer Android-version builds for easier selection
  • Enhanced pagination labeling better describes listed items and counts (see image, below)
  • Sort device and app lists in ascending or descending order
  • Numerous security bug fixes and enhancements

image Click image to enlarge; ESC to exit.

Added in ZDNA 2.1

  • Support for Zebra TC58 devices
  • Security enhancements:
    • Implements 30-minute timeout for inactive user sessions
    • Improved end-point and data-access security rules
    • Updated data catalogue helps improve privacy and compliance
  • Removes Wi-Fi requirement for initial setup; allows device enrollment over Ethernet, WAN or Wi-Fi
  • Enables "Update ZDNA Client" function for licensed and unlicensed devices
  • "Discard" function now labeled "Apply Later" on "Target Devices" pages for:
    • Device Settings Wizard
    • Device Settings Advanced
    • New Setup for Zebra Collection, My Collection

Also See

  • Setup Guide | Set up an organization and its devices to use ZDNA
  • Licensing Guide | Manage, allocate and reclaim licenses for apps and devices
  • Usage Guide | A complete guide to ZDNA administrative tasks
  • FAQ | Frequently asked questions about ZDNA