Overview
The required Identity Guardian license varies by device type and differentiating features. The tables below outline these requirements in detail. Features not explicitly mentioned in these tables are also supported.
Enterprise-series Devices
| Key Differentiating Feature | No License | Device Tracker / Device Guardian License † |
Identity Guardian License |
|---|---|---|---|
| Basic Authentication (Passcode/Barcode) | ✔ | ✔ | ✔ |
| Single Sign-On (SSO) | ✖ | ✔ | ✔ |
| Facial Biometrics | ✖ | ✖ | ✔ |
| Guardian Safe | ✖ | ✖ | ✔ |
| Keyguard | ✖ | ✖ | ✔ |
Professional-series Devices
| Key Differentiating Feature | No License | MDNA License | Device Tracker / Device Guardian License † |
Identity Guardian License |
|---|---|---|---|---|
| Basic Authentication (Passcode/Barcode) | ✖ | ✔ | ✔ | ✔ |
| Single Sign-On (SSO) for Zebra Apps with a Device Tracker/Guardian License |
✖ | ✖ | ✔ | ✔ |
| Single Sign-On (SSO) for 3rd Party Apps | ✖ | ✖ | ✖ | ✔ |
| Facial Biometrics | ✖ | ✖ | ✖ | ✔ |
| Guardian Safe | ✖ | ✖ | ✖ | ✔ |
| Keyguard | ✖ | ✖ | ✖ | ✔ |
Legend:
✔ = Feature Supported
✖ = Feature Not Supported
† Companion License Requirement for Device Tracker/Guardian: The required license depends on the Android OS version:
• For Android 13 and older: A Device Tracker license is required.
• For Android 14 and newer: A Device Guardian license is required, reflecting the rebranding of the product.
This guide discusses the acquisition and application of Identity Guardian licenses obtained from Zebra or through a Zebra reseller.
Available License Types:
- Trial License (30-day evaluation period)
- Term-based License:
- 1-year term
- 3-year term
- 5-year term
Evaluation License
Zebra offers time-limited trial licenses to allow companies to evaluate the performance of Zebra solutions in their environment.
- Customers, partners and distributors: Request through a Zebra account manager or sales engineer
- Zebra account managers and sales engineers: Submit requests using SFDC forms
- Zebra engineers and other Zebra employees and contractors: Submit a request in the Zebra ServiceNOW portal
I. Contact a Reseller
Zebra licenses are obtained through Zebra resellers or (in some cases) directly from Zebra.
To begin, select an option:
- Find a Zebra Partner - form for submitting an inquiry via the web
- How to Select a Channel Partner - explains the types of partners that engage with Zebra and some of their technologies and specialties
- Partner Interaction Center - info for contacting Zebra's existing global partner network
- Zebra Corporate Numbers and Links - broken down by global region
- Global Marketing Contact Center - broken down by global region and country
II. Access Licensing System
After a licensing agreement is purchased, an email is sent to the license requester containing user credentials for accessing the Zebra Enterprise Software Licensing system.
Visit the Zebra licensing support page, register and log into the portal to:
- Order licenses
- Check status of existing orders
- Assign licenses to devices or deployments
- View inventory and assignments of current licenses
III. Locate URL
After procuring Identity Guardian licenses, a confirmation email is sent with the Cloud Licensing Service (CLS) URL. This URL is required to activate the license in the next step.
IV. Activate License
Licenses can be activated either manually or via mass deployment. Use the following Feature Name for activation: idguardian-feature-std
Manual
To activate the license on a device:
- In the Apps screen, launch Licensing Manager.
- Tap the + icon at the bottom right to add a license.
- In the "Activate License" screen, enter/select the following:
- Select Activation Type: Feature activation
- Enter Feature Name: idguardian-feature-std
- Enter Partition Name: [Leave blank, no entry required]
- Select License Source: [Opens "Select License Source" screen, see next step]
- In the "Select License Source" screen, enter/select the following and tap Submit:
- Select License Source: Cloud/Local Server
- Enter URL: [Copy/paste the CLS URL supplied by Zebra in the confirmation email]
- Name: [Enter a name for the license source]
- Tap Activate.
- The license is displayed in the main screen.
Mass Deployment
There are 2 methods for deploying Identity Guardian licenses to devices:
- OEMConfig via EMM or ZDNA Cloud
- StageNow barcode scan or XML deployment via EMM or ZDNA Cloud
OEMConfig
OEMConfig is an administratrive tool used by compatible enterprise mobility management (EMM) platforms or Zebra DNA Cloud to configure Zebra Android devices via Managed Configurations. To deploy Identity Guardian licenses, set up License Configuration as follows:
- Name: idguardian-feature-std
- Server URL: [Enter the Cloud Licensing Server (CLS) URL provided by Zebra in the onboarding email.]
- Server Friendly Name: [Enter a friendly name to associate with this server.]
- Partition Name: [Leave blank; not required.]
StageNow
Zebra's StageNow tool can create a staging profile that is consumed by StageNow on the device or an Enterprise Mobility Management (EMM) system to deploy Identity Guardian licenses.
To create a Stagenow profile:
Launch StageNow.
Select Create new Profile from the left-hand pane.
Select MX version 10.2 or higher - it must match the MX version on the device. Click Xpert Mode and click Create.
Enter a profile name and click Start.
Scroll down and click LicenseMgr. LicenseMgr is added to the right side. Click Add.
Under LicenseMgr, select or enter the following:
- License action type: Perform Zebra license action
- Zebra license action: Activate Feature
- Feature Name: idguardian-feature-std
- License Source URL: [Copy/paste the CLS URL supplied by Zebra in the confirmation email]
- License Source Friendly Name: [Enter a name identifier]
Click Complete Profile. The StageNow profile creation is complete.
Choose one of the following deployment methods:
- StageNow: Generate the barcode from the StageNow profile. Open StageNow client on the device and scan the barcode(s) generated.
- EMM: Export XML from the StageNow profile. Do not edit the XML file to prevent unexpected behavior. Push the XML profile to the device via EMM (refer to your EMM guide) or Zebra DNA Cloud.