The License Manager (LicenseMgr) CSP administers the software licenses on a device, allowing an administrator or app running on the device to control the usability of software features that require licensing. Software components can be made usable, unusable or feature-limited based on the license. If a component requires licensing, the absence of a valid license will limit or prevent its functionality. Software components that do not require licensing are not effected by this CSP.

See the new licensing process for Android 13* and later versions:

* View on YouTube for the greatest resolution.

Main Functionality

Zebra Licensing

• Perform licensing actions using (non-legacy) Zebra, (legacy) Zebra or (legacy) Symbol methods
• Perform licensing actions based on License Action Type
• Perform BadgeID licensing actions based on Server Type
• Activate / Return / Return All / Refresh Software License(s) by Activation ID
• Activate / Return / Refresh Licensed apps by "feature" name and/or version
• Select license source:
  • Cloud
  • Cloud proxy
  • Local license server
  • Preactivated license
• Remove license source
• Enter a URL and friendly name for:
  • An on-premise license AID server
  • A cloud-based AID server via proxy
• Enter URL and optional port number for:
  • An on-premise feature licensing server
  • A cloud-based feature licensing server
• Pull license codes from named partitions (groups) on Zebra Local Licensing Server

Symbol Licensing

• Apply software license(s) on a device
• Revoke software license(s) from a device
• Perform licensing actions on standard and custom features
• Select whether to embed or reference a license
• Verify licenses on a device

Firewall Settings

Organizations that use a firewall for network protection must configure the firewall to allow communications with Zebra's licensing server(s). For help configuring a network for cloud-based licensing, refer to the resources shown below.

• Zebra Licensing Process | A step-by-step guide, starting with Requirements
• Manage Software Licensing for Zebra Products | Manuals, videos, timelines and more

Japanese Language Support

License Manager offers limited support for devices localized for Japanese:

Not Supported on Device:

• Zebra Software Licensing (ZSL) UI in Japanese language (English UI only).
• Licensing-client app functions appear in English only, even on Japanese-localized device.
• Staging error messages appear only in English, even if device and StageNow client app are localized for Japanese.

Not Supported in StageNow:

• Japanese-language input for Profile creation. All input must be in ENGLISH ONLY.
• Staging error messages appear only in English, even if StageNow is localized for Japanese.

NOTE: Settings configured using StageNow barcodes (and other sources of MX-XML) ARE supported on devices localized for Japanese. Parameter prompts appear in Japanese, but settings MUST be input in English.

License Manager App

Some Zebra devices include a built-in app called License Manager, which allows device users and/or administrators to perform license-related tasks manually on the device.

The License Manager icon (left), and the app's home screen showing multiple activated licenses.

Download the License Manager User Guide (.pdf).

License Acquisition

Software licenses are acquired from a Zebra Software License Server. They are issued as Software License Files and are associated with specific software components through the use of Licensed Feature Names. A Software License File can be used only to enable use of its associated Licensed Feature Name. A component can have multiple capabilities, each controlled through separate Licensed Feature Names. Alternatively, a component can have all of its capabilities controlled through a single Licensed Feature Name.

Software Licenses acquired from a Zebra Software License Server may be Individual Device Licenses, with each Software License File tied to a specific device serial number. In such cases, it is necessary to apply the right Software License File to each matching device. The Zebra Software License Server also provides Enterprise Licenses, which are issued to all devices owned by an enterprise. In such cases, the same Software License File can be applied to each device owned by that enterprise.

License Verification

Software License Files are acquired from the Zebra Software License Server, stored locally or online, and referenced through the LicenseMgr. However, the server does not verify whether such files are matched to a particular Licensed Feature. If a valid Software License File is wrongly applied to Licensed Feature other than the intended feature, that feature is enabled and no error results.

To prevent this, Zebra recommends using the Verification Method parameter (below) to verify that Licensed Feature Name(s) match those contained in the Software License File(s). This causes an error to be returned in the Result XML in the event of a mismatch.

Preactivated License Restrictions

• Preactivated Licenses are valid only on the day they are generated.
• If multiple Preactivated Licenses are generated, they must be applied in the same order as generated.
• Preactivated Licenses must be applied BEFORE all other License Actions.
• If combining the application of Activation IDs and Preactivated Licenses in the same configuration Profile, Preactivated Licenses MUST be applied first.