Overview
Device Tracker features and functionality depend on the role of the user logged in: Associate, Manager, or Administrator.
Administrator Role
Administrators track devices across multiple sites. The Administrator role encompasses both the Manager and Associate roles.
Features and functions of administrators:
- Configuration:
◦ Create/Manage administrator and manager user logins
◦ Import Site and AP data with friendly name (via .CSV)
◦ Import device data with friendly name and site assignment (via .CSV)
◦ Delete device data (via .CSV)
◦ Enable check-out/check-in feature to associate users to devices for accountability (optional)
◦ Configure prefix for check-out barcode (optional) - View:
◦ Dashboard to view corporate-level data across all sites
◦ Use device check-out/check-in (optional) - Includes all Manager and Associate actions
Manager Role
Managers track devices within a single site or location. The Manager role encompasses the Associate role.
Features and functions of managers:
- View:
◦ Dashboard on device to view site-level data
◦ View list of misplaced or at-risk devices for retrieval - Actions:
◦ Set To Find – marks the device to be found; initiates the finding process
◦ Recommission – marks the device In Service to place into the active device pool, the collection of devices with active server communication
◦ Decommission – removes the device from the active device pool
◦ View Details – provides device data: friendly name, device model, serial number, last connected AP, battery level, battery status, device state, site name, last reported, display on, note
◦ Add/Edit a note - add text to capture the reason for decommissioning a device, for example: “device screen damaged”. - Includes all Associate actions
Associate Role
Associates have the capability to find misplaced devices.
Features and functions of associates:
- No login required
- Actions:
◦ View list of devices to find (To Be Found device list)
◦ Locate a device using last connected AP location, visual Bluetooth proximity indicator and play sound
◦ Mark device as Found or Cannot Find
◦ Use device check-out/check-in (optional)