Installing StageNow

StageNow 5.17

Overview

This section provides instructions for installing, uninstalling and upgrading StageNow for Windows.

Requirements

  • A PC with Microsoft Windows 7, 10 or 11 (English, Chinese or Japanese)
  • 2 GB RAM minimum
  • 6 GB available storage (if .NET Framework not already installed)
  • StageNow installer (see StageNow download page)
  • Microsoft .NET Framework 4.5 or later (included with StageNow installer)
  • Java for Windows available from the Java download page
  • A supported web browser:
    • Firefox 29 or later
    • Google Chrome 35 or later
    • Internet Explorer 9 or later
  • A PDF reader (for displaying and printing staging barcodes; included with StageNow installer)

Wi-Fi Hotspot Staging is no longer supported.

Installing StageNow

Installing the StageNow desktop tool also installs the Microsoft .NET Framework (if not already present) along with related the staging database and server components on the PC, and also can download Adobe Acrobat reader (if needed).

To upgrade an existing installation, see Upgrading StageNow later in this guide.

To install StageNow:

  1. Visit the StageNow download page and follow instructions there for downloading the installer.

  2. After downloading, navigate to and double-click the setup package file.

  3. Allow installation of install Microsoft .NET Framework (if not already present).

  4. Select Install. When the framework installation completes, a window appears stating that the wizard is preparing to install StageNow.

  5. Click "Next" to continue:

    image Click image to enlarge; ESC to exit.

  6. Accept the terms of the license agreement and click "Next" again.

  7. Enter User and Company Names and select who can use StageNow on this computer.

  8. Click "Next" to continue:

    image Click image to enlarge; ESC to exit.

  9. Enter a password to protect access to the StageNow Workstation Tool.

Admin Password Rules

  • Passwords must be from 4–10 characters long.
  • Accepts only alphanumeric and these special characters: - = ! @ $ ^ ( ) { } [ ] ; , ~ `
  • Passwords are case sensitive.

WARNING: Once set, the admin password is the only means of unlocking access to StageNow features, saved Profiles and other stored data. If lost or forgotten, the password can be reset only by uninstalling and reinstalling StageNow, which results in the loss of all stored data and settings. Also see how to change the admin password.

Enter passwords and click "Next" to continue:

image Click image to enlarge; ESC to exit.

10. Click "Next" to accept the default folder, or "Browse" to select a different folder.
WARNING!! IF SELECTING "BROWSE" DURING INSTALLATION:
   • Zebra strongly recommends creating a NEW folder dedicated to StageNow; this prevents data loss if StageNow is subsequently uninstalled.
   • A folder called Staging_solution is created inside the new installation folder to contain all program files.
   • DO NOT RENAME ANY STAGENOW FOLDER created during installation.

image Click image to enlarge; ESC to exit.

11. After selecting an installation folder, a confirmation appears.
Click "Next" to accept and continue:

image Click image to enlarge; ESC to exit.

12. Make selections as desired and click "Next" to continue:

image Click image to enlarge; ESC to exit.

13. A .pdf reader (e.g. Adobe Acrobat) is required for viewing and distributing staging materials.
Select desired option and click "Finish":

image Click image to enlarge; ESC to exit.

StageNow is ready to use. See Getting Started guide for next steps.

Upgrading StageNow

If an older version of the StageNow Workstation Tool exists on the host PC, it can be upgraded.

Important: Complete any partially completed profiles that exist on the host PC before upgrading. Failure to so do could result in unpredictable or unwanted behavior.

To upgrade the StageNow Workstation Tool:

  1. Download the setup package staging_solution.[Version Number].exe.

  2. Double-click the setup package file. InstallShield detects the existing version and displays the following message.

    img

  3. Select Yes to proceed with the upgrade, or No to retain the existing version and abort the upgrade. If you select Yes, the next message asks whether to retain or discard existing StageNow data (Settings, Profiles, etc.)

    img

  4. Select the desired option to continue the upgrade. Note: If you choose to retain existing data, the install process does not request an administrator password as it retains the existing password.

  5. See Installing StageNow for the remainder of the installation instructions.

Uninstalling StageNow

To uninstall the StageNow Workstation Tool:

  1. Close the StageNow app and all open StageNow windows and folders before beginning.

  2. In the Windows Control Panel, select Programs > Programs and Features. A list of installed apps appears.

  3. Scroll down in the list, right-click StageNow and select "Uninstall" from the drop-down. The Installation Wizard appears:

    image Click image to enlarge; ESC to exit.

  4. Click "Next" to begin removing StageNow files. After a moment, a dialog similar to the image below appears:

    image Click image to enlarge; ESC to exit.

  5. Click "No" to retain existing StageNow data for use with StageNow in the future.
    Uninstallation is complete (skip Steps 5 and 6).

  6. Click "Yes" to remove user data for the current Windows user. This action cannot be undone.
    If StageNow was used under multiple Windows profiles, proceed to Step 6. Otherwise, uninstallation is complete.

  7. To remove remaining data after clicking "Yes" button:
        a. Open a File Explorer window, click into the address bar and enter C:\Users\[username]\AppData\Roaming.
        b. If a "StageNow" folder exists, delete it.
        c. Log off from the current Windows user and log in as another user.
        d. Repeat Steps a, b and c until data of all users is removed.

On-device Staging Software

The StageNow on-device client software supports all Zebra devices running Android KitKat and higher. These devices generally ship with the StageNow Client pre-installed and support all StageNow device configuration options.

Some older KitKat devices do not include the StageNow Client, but instead come with the Rapid Deployment (RD) Client. For staging, these devices can scan a StageNow-generated "RD barcode," which causes the RD Client to connect to a network and auto-install the StageNow client plus MX 5.0 for KitKat devices. The StageNow Client can then be used to scan StageNow profile barcodes for configuration. Due to limitations of the OS, such devices might still offer limited StageNow functionality.

Learn how to: