StageNow Troubleshooting

StageNow 2.8

This section discusses errors that can occur in the StageNow Tool, and possible solutions.

Wi-Fi Hotspot Troubleshooting

The following error can occur when turning on the Wi-Fi hotspot in the StageNow Tool.


Following are actions you can take to resolve the issue.

Disable and Re-enable the Wi-Fi Adapter

  1. Right-click on the Network icon on the bottom right corner of the Windows host and select Open Network and Sharing Center to open the following screen.


  2. On the left pane, select Change adapter settings.


  3. Open a command prompt and enter "netsh wlan show drivers" to find the Wi-Fi driver adapter name.


  4. Right-click on the network adapter in the Network Connections window and select Disable.

  5. Right-click again and select Enable. After a few minutes, try using the StageNow Tool.

Add Unsupported Wi-Fi Hotspot

Note: Results that deviate from the following can be considered a Windows driver/software issue regarding the Wi-Fi hotspot.

  1. Open a command prompt as an Administrator.

  2. Enter "netsh wlan show drivers" and locate the result message outlined in green below.


    The following message appears if the system does not support the Wi-Fi hotspot.


  3. Enter the following command in the command prompt: "netsh wlan set hostednetwork mode=allow ssid= key= ""

    Note: HotspotName is the name of Wi-Fi hotspot.

    HotspotPassword is the Wi-Fi hotspot password and must be at least 5 characters.

    The following result appears after successful creation of the Wi-Fi hotspot.


  4. Enter "netsh wlan start hostednetwork" to start the hotspot.


  5. Enter "netsh wlan stop hostednetwork" to stop the hotspot.