Work Profile

DataWedge 13.0

Overview

Corporate-owned devices with Android Work Profile allow organizations to enforce corporate policies and restrictions while preserving the privacy of personal data. Also known as Corporate-Owned, Personally Enabled (COPE), this configuration enables aa single deivce to serve both professional and personal needs, with the flexibility to switch between work and personal profiles. The Work Profile feature ensures that corporate data remains secure and separate from personal applications, thereby safeguarding user privacy.

To utilize DataWedge within a work profile, both DataWedge and the scanning framework must be enabled as system applications within the Work Profile.

Zebra recommends device administrators to control DataWedge access and configuration in the work profile by utilizing DataWedge Manager CSP. This includes preventing a user from accessing the DataWedge UI and preventing automatic import of configuration files.


Requirements

  • Zebra Android 13 devices or higher
  • DataWedge v13.0.322 or higher

Enable DataWedge

For DataWedge to operate in work profile mode, DataWedge and the scanning framework must be enabled as system apps within the work profile. Follow the steps below to perform this. These steps may vary depending on the enterprise mobility management (EMM) system in use.

  1. Open Device Policy Controller from your EMM.
  2. Under Policy management, tap Enable system apps. image
  3. Tap DataWedge. image
  4. Tap Enable system apps again. image
  5. Tap Scanning Framework. image
  6. The work profile now has DataWedge and the scanning framework enabled. Both DataWedge and DWDemo are visible within the work profile. image

Note: After enabling DataWedge in the work profile, immediate attempts to open it may not be successful due to the loading time it requires. However, subsequent attempts should open it successfully.


DataWedge Supported Features

DataWedge only supports the following features in work profile:


Limitations

Limitations of DataWedge in work profile:

  1. Since SD card support is no longer available starting with Android 13, the SD card file path cannot be used to copy the exported DataWedge configuration file to a host PC.
  2. The following DataWedge features are not supported in work profile:
    • Serial Input
    • Scanning using the Launcher profile

Personal Profile Behavior

After enabling DataWedge and the scanning framework in the work profile, DataWedge remains visible in the personal profile but will not be functional. This is due to the fact that DataWedge can operate in only one profile at a time. For DataWedge to function in the personal profile, a factory reset is required.

Note: If DataWedge was in use in the personal profile just before it is enabled in the work profile, it will automatically shut down in the personal profile. This occurs because DataWedge becomes inoperative in the personal profile after being enabled in the work profile.