StageNow Troubleshooting

Stagenow 2.9

This section discusses errors that can occur in the StageNow Tool, and possible solutions.

Wi-Fi Hotspot Troubleshooting

The following error can occur when turning on the Wi-Fi hotspot in the StageNow Tool.

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Following are actions you can take to resolve the issue.

Disable and Re-enable the Wi-Fi Adapter

  1. Right-click on the Network icon on the bottom right corner of the Windows host and select Open Network and Sharing Center to open the following screen.

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  2. On the left pane, select Change adapter settings.

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  3. Open a command prompt and enter "netsh wlan show drivers" to find the Wi-Fi driver adapter name.

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  4. Right-click on the network adapter in the Network Connections window and select Disable.

  5. Right-click again and select Enable. After a few minutes, try using the StageNow Tool.

Add Unsupported Wi-Fi Hotspot

Note: Results that deviate from the following can be considered a Windows driver/software issue regarding the Wi-Fi hotspot.

  1. Open a command prompt as an Administrator.

  2. Enter "netsh wlan show drivers" and locate the result message outlined in green below.

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    The following message appears if the system does not support the Wi-Fi hotspot.

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  3. Enter the following command in the command prompt: "netsh wlan set hostednetwork mode=allow ssid= key= ""

    Note: HotspotName is the name of Wi-Fi hotspot.

    HotspotPassword is the Wi-Fi hotspot password and must be at least 5 characters.

    The following result appears after successful creation of the Wi-Fi hotspot.

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  4. Enter "netsh wlan start hostednetwork" to start the hotspot.

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  5. Enter "netsh wlan stop hostednetwork" to stop the hotspot.

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